Terms and Conditions

By creating an account or using Care360, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Care360.

2.1 Age Requirements: You must be at least 18 years old to create an account. If you are under 18, you may only use our Service under the supervision of a parent or legal guardian who agrees to these Terms.

2.2 Account Information: You must provide accurate, current, and complete information during registration and keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials.

2.3 Account Security: You are solely responsible for all activities under your account. Notify us immediately of any unauthorized access or security breaches.

3.1 Healthcare Services: Care360 provides AI-powered health consultations, symptom analysis, medical report generation, and connections to licensed healthcare professionals.

3.2 AI Technology: Our AI system provides preliminary health assessments and recommendations. These are not substitutes for professional medical advice, diagnosis, or treatment.

3.3 Telemedicine: We facilitate connections with licensed healthcare providers for remote consultations, subject to applicable laws and professional licensing requirements.

4.1 Not Medical Advice: The information provided through Care360 is for informational purposes only and does not constitute medical advice. Always consult with qualified healthcare professionals for medical decisions.

4.2 Emergency Situations: Care360 is not intended for emergency medical situations. In case of medical emergencies, contact emergency services immediately (911 in the US).

4.3 AI Limitations: Our AI system has limitations and may not detect all medical conditions. Results should be discussed with healthcare professionals.

5.1 Accurate Information: You must provide truthful and accurate health information to receive appropriate care and recommendations.

5.2 Prohibited Activities: You may not use our Service to: (a) violate any laws or regulations; (b) impersonate others; (c) transmit harmful code; (d) attempt unauthorized access; (e) use for commercial purposes without permission.

5.3 Compliance: You agree to comply with all applicable healthcare laws, privacy regulations, and professional standards.

6.1 Health Information: We handle your health information in accordance with applicable privacy laws, including HIPAA where applicable, and our Privacy Policy.

6.2 Data Security: We implement appropriate technical and organizational measures to protect your personal and health information.

6.3 Data Sharing: We may share your information with healthcare providers as necessary for your care, and as described in our Privacy Policy.

7.1 Our Content: All content, features, and functionality of Care360, including but not limited to text, graphics, logos, and software, are owned by Care360 and protected by intellectual property laws.

7.2 Limited License: We grant you a limited, non-exclusive, non-transferable license to use our Service for personal, non-commercial purposes.

7.3 User Content: You retain ownership of content you submit but grant us necessary rights to provide our services.

8.1 Fees: Certain services may require payment of fees. All fees are clearly disclosed before you incur any charges.

8.2 Payment Processing: Payments are processed securely through third-party payment processors. You authorize us to charge your selected payment method.

8.3 Refunds: Refund policies vary by service type and are disclosed at the time of purchase.

9.1 Service Availability: We strive to maintain service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable for maintenance or technical issues.

9.2 Limitation of Liability: To the maximum extent permitted by law, Care360 shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Service.

9.3 Medical Outcomes: We do not guarantee any specific medical outcomes or results from using our Service.

10.1 Termination by You: You may terminate your account at any time by contacting us or using account settings.

10.2 Termination by Us: We may suspend or terminate your account for violations of these Terms, illegal activities, or other reasons at our discretion.

10.3 Effect of Termination: Upon termination, your right to use the Service ceases, but certain provisions of these Terms will survive.

11.1 Governing Law: These Terms are governed by the laws of the jurisdiction where Care360 is incorporated, without regard to conflict of law principles.

11.2 Dispute Resolution: Any disputes arising from these Terms will be resolved through binding arbitration, except where prohibited by law.

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of material changes through the Service or via email. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.